Tips for Working with Tough Kids and Their Parents

As a teacher of students with significant emotional and behavioral challenges, I’ve found that it is imperative to form good working relationships with the parents of my students.  As part of our alternative school program, parents meet every two weeks with the special education “team.”  We call these meetings “home conferences;” it doesn’t mean that we meet with the parents at home–it just means that we have a home-school meeting with all the players on the student’s team.  

2The best thing you can do to work with parents of tough kids is to remember that they might not have the same values as you do.  Some of the parents I have worked with over the years are people who aren’t necessarily people I think are the best role models, but I look beyond that and understand that they are doing the best they can with the resources they have.  Listen to them; let them download their worries to you, and be someone they can lean on.  Don’t try to make them fit into a middle class mold.  Shake their hand when you meet them, smile at them warmly, and ask them about themselves.  Their child might be difficult in the classroom, and you need the parents on your side.  

Set up regular meetings that are based on all of the good things the student has accomplished.  These meetings might only be 10-15 minutes long, but you will quickly become well-liked when you are sharing positives about their child in person. Parents of your difficult students have often had difficulties back when they were in school, so school is a negative and scary place to be.  When you communicate positive accomplishments, the parents aren’t as afraid of school personnel.  You will need to have at least 40 positive communications “in the bank” with a tough kid before you have a negative communication with that child; otherwise it will be an uphill climb to build a relationship with that student and to have them trust you.  The same can be said for working with a parent of a tough kid; build up the positives so that when things get difficult and you have to give some negative feedback, the parent trusts you.

Relationship is key.  In order to work best with a tough kid, you have to build a solid relationship with them because you will be relying on that when their behavior gets difficult.  A tough kid is not going to follow your directions and listen to you because you are the “authority.”  You have to show that kid that you can be trusted.  You have to be a safe person for the tough kids.  In the classroom, tell the child, “thank you for (insert compliment),” or “I like how you (insert compliment).”  Be specific with your feedback, so that it shapes the positive behavior you want.  Try to ignore minor attention seeking behaviors.  

Likewise, if you are a principal who only sees your students occasionally or when they have been “bad,” then you aren’t going to garner respect from the tough students.  Stand in the hall in the morning and greet each student as he or she enters the building; go to student homerooms to say hello, or talk to them while they eat breakfast (or eat with them).  If you work in an alternative school, this is even more important.  Go into classrooms and compliment students who are on task and show interest in their work and accomplishments.  I don’t know how many times since we’ve gotten our new principal that the students will ask where she is, or they will comment on the fact that she only comes into a classroom when someone is in trouble.  Students notice, and teachers can’t hide it.  Further, if you are a principal of tough kids, go to the positive parent-teacher meetings and be a presence in the room when there is good news; if you only go to the meetings where there is “bad news,” again, you aren’t going to build any trust with the parents or the students.  A case in point:  our principal doesn’t go to many parent-teacher meetings; I’ve had parents in the spring of the school year who never remember meeting the principal; I’ve also had parents say to me that they don’t want her at a meeting because they don’t trust her.  Because she’s an authority figure in the school, they especially don’t trust her; they see her just like they’ve seen all authority figures in the past:  not on their side.

No matter what type of school you work in, and no matter what type of principal you have, you need to build the strongest relationships with your toughest students and their parents.  Those are the people who need to know that you are a safe person who is on their side so that when times get tough, they can trust that you have the best interest of their child at heart. 

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